Applicable plans:
✔ - Professional
✔ - Enterprise


Syncing involves blank Form Templates and any scheduled Tasks that have been assigned to a Mobile Device User.


New or Updated Form Templates along with user Tasks get synchronised to the Mobile Device User's device:-


  • When starting up the application on the device
  • 3 x daily (6:30 am, 1pm, 8pm)
  • On user demand by using the “Sync now option” from the menu


NOTE: If the device is unable to Sync automatically at the specified timed intervals then the device will keep trying every 30 minutes until successful.